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Terms and Conditions

1. Introduction

Welcome to JJ Catering and Events Ltd ("Company", "we", "our", "us"). These Terms and Conditions govern your use of our website and our food catering services. By accessing our website and placing an order with us, you agree to these terms. If you do not agree with these terms, please do not use our services or access our website.

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2. Service Overview

JJ Catering and Events Ltd provides food catering services for various events, including but not limited to corporate events, weddings, private parties, and other occasions. We offer customizable menu options, dietary accommodations, and delivery to your event location.

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3. Orders and Payments

3.1 Placing an Order

To place an order, you must submit a request through our website, email, or phone. Upon receiving your order request, we will send you a confirmation of your order, including pricing, delivery details, and other terms.

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3.2 Payment Terms

  • A provisional booking can be made and held for 14 days without a deposit. JJ Catering and Events Ltd reserves the right to cancel all unconfirmed bookings post 14th day of the provisional holding.

  • We require a deposit of £1000 or 25% of the total amount (whichever is more) to guarantee the date of the event or the booking date will be released. All deposits are non-refundable and non-transferable.

  • We require 50% of the full outstanding balance 12 weeks before to the event date or the JJ Catering and Events Ltd has the right to release the space and re-sell it.

  • The remaining balance is due 4 weeks before the event.

  • Payment can be made via credit card, debit card, bank transfer, etc.

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3.3 Cancellations

  • Deposit amount will be taken and not refunded in case of any cancelation of provisional booking.

  • Cancellations made before 4 weeks of the event will incur a cancellation fee of 90% of the total amount.

  • No refunds will be provided for cancellations made 3 weeks or less before the event.

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4. Menu and Allergies

4.1 Menu Changes

All menu selections must be finalized at least 4 weeks before the event. While we strive to provide the exact menu items ordered, we reserve the right to make last-minute substitutions due to product availability or unforeseen circumstances. We will inform you of any changes as soon as possible.

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4.2 Allergies and Special Dietary Needs

It is your responsibility to inform us of any food allergies or special dietary requirements at the time of placing your order. We will make every effort to accommodate these needs; however, we are not liable for any allergic reactions or dietary issues that may arise from consumption of our food.

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5. Delivery and Setup

5.1 Delivery Terms

We offer delivery services to the location specified in your order. Delivery fees may vary depending on the location and order size. It is your responsibility to ensure that the delivery address is accurate and accessible.

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5.2 Event Setup

If required, we will provide setup services, including food arrangement, serving equipment, and utensils. Any setup requirements must be specified when placing your order.

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5.3 Delivery Delays

While we aim to deliver the food on time, we are not responsible for delays caused by factors outside our control (e.g., traffic, weather conditions). In case of such delays, we will inform you promptly.

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6. Liability

JJ Catering and Events Ltd is not liable for receiving, checking or returning of any equipments or items delivered to the event space by you. JJ Catering and Events Ltd accepts no liability for any equipment you bring to the venue. JJ Catering and Events Ltd accepts no liability for any goods left on the premises, before, during and after the event. It is your responsibility to confirm with the venue before any early deliveries of equipment or alcohol at the venue.

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7. Event Damages

Any damages to our equipment or items (serving platters, utensils, etc.) during the event are the responsibility of the client. You may be charged for repair or replacement costs if damages occur.

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8. Intellectual Property

All content on this website, including text, images, logos, and menu designs, are the property of JJ Catering and Events Ltd. You may not reproduce, distribute, or use any content without our written consent.

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9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon being posted on this page. It is your responsibility to review these terms periodically.

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10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Coventry.

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11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

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