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Privacy Policy

1. Introduction

At JJ Catering and Events Ltd ("Company", "we", "our", "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our food catering services. By using our website and services, you agree to this Privacy Policy.

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2. Information We Collect

We collect both personal and non-personal information when you interact with our website or use our services.

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2.1 Personal Information

The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Billing address

  • Payment information (through secure third-party processors)

  • Dietary preferences or restrictions

 

We collect this information when you:

  • Place an order for our catering services

  • Contact us via the website, email, or phone

  • Subscribe to our newsletter or promotional emails

  • Provide feedback or reviews

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2.2 Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type and version

  • Operating system

  • IP address

  • Time zone settings

  • Referring website (if you came from another site)

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3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your catering orders

  • To communicate with you about your orders, inquiries, or support requests

  • To send promotional materials and newsletters (if you have opted in)

  • To personalize your experience on our website

  • To improve our services, website functionality, and customer experience

  • To comply with legal obligations and resolve disputes

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3.1 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather information about your interactions with our site.

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What Are Cookies?

Cookies are small files stored on your device when you visit a website. They help us recognize you on future visits, track your preferences, and improve website performance.

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Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function properly (e.g., for processing orders and payment).

  • Performance and Analytics Cookies: These cookies allow us to analyze how users interact with our website to improve functionality and content.

  • Functional Cookies: These cookies remember your preferences and settings to enhance your browsing experience (e.g., language preferences).

  • Advertising Cookies: These cookies are used to deliver relevant ads based on your browsing habits. We may also use third-party services to show ads on other platforms.

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Managing Cookies

You can choose to disable cookies through your browser settings, but this may affect your ability to use some features on our website. For more information on how to control cookies, visit [Your Cookie Policy link or external link to a resource like https://www.allaboutcookies.org/].

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4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share your information with third-party providers (e.g., payment processors, delivery services) to facilitate our catering services.

  • Legal Obligations: We may disclose your information if required to do so by law or if necessary to protect our rights, prevent fraud, or comply with a legal process.

  • Business Transfers: If [Your Business Name] is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

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5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure third-party payment gateways to process transactions.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

Depending on the applicable laws, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.

  • Rectification: You can request corrections to any inaccurate or incomplete information.

  • Erasure: You can request the deletion of your personal data, subject to legal obligations.

  • Restrict Processing: You can request to restrict how we process your data in certain situations.

  • Data Portability: You can request a copy of your personal data in a structured, commonly used format.

  • Withdraw Consent: If you have given consent for data processing, you may withdraw it at any time.

To exercise these rights, please contact us at info@jjcateringandevents.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page, and the "Last Updated" date will be modified accordingly. Please check this page regularly for any updates.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Last Updated: 31st October 2024

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